Thank you for using TrendTrax ("TrendTrax," "we," "us," or "our"). Our privacy protection initiatives are of paramount importance to us. We aim to inform you how we collect, use, disclose, and secure information as you interact with our mobile app and other services offered through the App (the “Service”). It’s important that you read and understand this Privacy Policy. If you disagree with the terms of this Privacy Policy, please do not access the application.
1.1 Information You Provided: When you sign up for an account with TrendTrax, we may collect your personal details such as names, emails, contacts, and professional details. Added information could include affiliations to companies and product details by medical representatives (MR).
1.2 Appointment Information: MRs who book appointments with doctors will provide information on the location, virtual or clinic visit, and day and time of the appointment.
1.3 Usage Information: This could include the features you used in the service and actions taken, such as the frequency and duration of activities.
1.4 Device Information: These could include the unique device identifiers, hardware model, mobile network operator, and version of operating system examples, which can be collected from the device through which you access the Service.
2.1 Providing and Enhancing the Service: We use the information we gather to enable, support, and better the service, which involves making appointments, connecting doctors with MRs, and developing user experiences.
2.2 Appointment Information: MRs who book appointments with doctors will provide information on the location, virtual or clinic visit, and day and time of the appointment.
2.3 Usage Information: This could include the features you used in the service and actions taken, such as the frequency and duration of activities.
2.4 Device Information: These could include the unique device identifiers, hardware model, mobile network operator, and version of operating system examples, which can be collected from the device through which you access the Service.
3.1 With Others: To help with appointments and communication, we can share your details with other users of the Service, such as doctors and marketing representatives.
3.2 With Service Providers: We may share your information with third-party service providers who assist us in operating the Service, for example, hosting providers, analytics providers, and customer support providers.
3.3 For Legal Purposes: We might reveal your information to satisfy applicable laws or regulations or respond to legal processes or government requests.
3.4 In Connection with Business Transactions: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
We take reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
You may update or correct your account information at any time by logging
The Service is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request deletion.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make material changes, we will notify you by posting the updated Privacy Policy on the application or by other means.
If you have any questions, concerns, or complaints about this Privacy Policy or our practices, please contact us at - mailto: trendtrax@gmail.com